How it works
A simple route from enquiry to agreement.
- Step 1
Share your requirements
Tell us what product or trade service you are enquiring about.
- Step 2
Provide the details
Supply the relevant quantities, specifications, destination and timing. Leave out anything you do not know yet.
- Step 3
Discuss the options
We review the enquiry and follow up on any missing information.
- Step 4
Confirm the next steps
Commercial terms, availability and arrangements are agreed with you directly.
An enquiry is not an order. Submitting a form does not confirm a quotation, product allocation, order or shipment. Those are agreed with you directly.
In detail
What happens at each stage.
Step 1: Share your requirements
Choose the type of enquiry that fits best: buying a product, offering goods, import, export, shipping or something else. You do not need an account, and choosing “General enquiry” is fine if you are unsure.
Step 2: Provide the details
The form asks only what is relevant to your enquiry: the goods, quantities, locations and timing. Optional questions can be skipped. You will see a summary to check before you send it.
Step 3: Discuss the options
We review what you have sent and follow up using your preferred contact method. If anything is missing or unclear, we ask rather than assume.
Step 4: Confirm the next steps
If the enquiry can go ahead, costs, availability, timescales and responsibilities are discussed and agreed with you directly. Nothing is confirmed by submitting the form alone.
Before you start
What to have ready.
Buy a product
- What the product is
- New, used or either
- Quantity and unit
- Delivery location and timing
Offer goods to us
- What the goods are
- Condition and quantity
- Where the goods are located
Import enquiry
- What the goods are
- Quantity and unit
- Where they are coming from
- Delivery destination and timing
Export enquiry
- What the goods are
- Quantity and packing
- Destination country and location
- Any documents required
Shipping enquiry
- What is being shipped
- Approximate weight or size
- Collection and delivery locations
- When it is ready
- General enquiry
Something else?
Use a general enquiry for anything that does not fit, or if you are not sure which to choose.
Questions
About enquiries.
Is submitting an enquiry the same as placing an order?
No. An enquiry tells us what you need so we can review it and follow up. Prices, availability, timescales and terms are discussed and agreed with you directly before anything goes ahead.
What should I include in my enquiry?
As much detail as you have: what the goods are, any specification or reference, the quantity, where the goods are and where they need to go, and when you need them. Optional fields can be left blank if you do not know the answer yet.
How will you contact me?
We use the contact details and the preferred contact method you give in the form. You will see an enquiry reference when you submit it, which you can quote if you get in touch.
Have a Trade Requirement? Let's Discuss It.
Share the details of your enquiry and give us the information needed to understand your requirements.